New Roof or Re-Roof

“I had gotten estimates from three other roofing companies before contacting you. I couldn’t fault any of them but they all seemed pretty similar: measure, send estimate, and have some crew come in and do the roof. Then you arrived. You explained in more detail than any other company what you suggested. You say you’re not a very good salesman, but in my opinion your knowledge and enthusiasm was better than any sales pitch. You explained about the Malarkey shingles you use and the wider zone for the nails (NOT staples). Unlike any other roofer, you said I had the option to do laminate shingles on a low-pitched roof, but it required careful installation. You gave the most careful appraisal of any estimator of how many more vents I needed.Then I find out that you and your brother were the ones who would be the ones doing the roof. The person with the knowledge was actually going to be up on my roof! I was sold. Your flyer describes the family roofing business run by your father and how he has done everything from palm frond roofs to a roof done with hand tools from a cedar tree. I felt I was hiring a family with a roofing tradition. Clearly he trained you well. When it was time to re-roof, you arrived with your truck and by the time I came home, the old roof was off and the felt underlay was in place. I never saw any debris. Day two was installation and then one more day for a small touch up and cleaning the gutters. I am so pleased with the results. Your price was essentially the same as the other estimates. You were recommended to me by Dyer Skylights and you wouldn’t bid on my skylight since Dyer had recommended you and you didn’t want to be unethical. I can’t say enough positive about this experience.”